"One does not simply replace human work with automation" - yes! And "Sometimes verifying the output can be more taxing than just doing the thing in the first place." I somehow hadn't heard of Bainbridge’s Ironies of Automation ... now I have to go look that up, and check out episode 64 :) Nice article, Stef Hutka!
Glad you enjoyed it, Karen! I love Ironies of Automaton. It holds true 40+ years later. The human factors literature is a treasure trove of lessons for designing generative AI systems!
"One does not simply replace human work with automation" - yes! And "Sometimes verifying the output can be more taxing than just doing the thing in the first place." I somehow hadn't heard of Bainbridge’s Ironies of Automation ... now I have to go look that up, and check out episode 64 :) Nice article, Stef Hutka!
Glad you enjoyed it, Karen! I love Ironies of Automaton. It holds true 40+ years later. The human factors literature is a treasure trove of lessons for designing generative AI systems!